At nnko, your personal data is handled with the same care we put into every part of the platform. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Our Commitment
Privacy at nnko isn't a legal formality — it's a genuine commitment to every player who trusts us with their information.
All data transmitted between your device and nnko's servers is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
nnko does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the nnko platform and to comply with legal obligations.
nnko gives you the right to access, correct, and delete your personal data at any time. Submit a request through the support team and nnko will respond within a reasonable timeframe.
Personal data is stored on secured servers with restricted access. Only authorised nnko personnel with a legitimate need can access your account information, and all access is logged and audited.
nnko only keeps your data for as long as it is needed. Once your account is closed and any legal retention obligations are met, your personal data is securely deleted or anonymised.
You can opt out of marketing communications from nnko at any time. Use the unsubscribe link in any email or update your preferences directly from your nnko account settings.
nnko ("we", "us", "our") operates the online gaming platform at nnko.io. This Privacy Policy explains how nnko collects, uses, stores, and protects the personal data of players and visitors who use the nnko platform.
We understand that handing over personal information to any online platform requires trust. At nnko, that trust is something we take seriously. This policy is written in plain language so you can understand exactly what happens to your data — no legal jargon, no vague promises.
By registering an account on nnko or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, the nnko support team is available around the clock to help.
This Privacy Policy applies to all nnko services including the website, mobile browser version, and the nnko Android app available at /app.
nnko collects only the data that is necessary to operate the platform, verify player identity, process payments, and comply with legal obligations. The categories of personal data nnko may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support |
| Financial Data | bKash/Nagad number, transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security, platform optimisation |
| Usage Data | Games played, bets placed, session duration | Responsible gaming, platform improvement |
| Location Data | Country, region (derived from IP) | Eligibility checks, legal compliance |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution |
nnko does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
nnko collects personal data through the following channels:
nnko never purchases personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with the nnko platform.
nnko uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, your data is used to:
Marketing communications: nnko will only send you promotional emails or SMS messages if you have explicitly opted in. You can withdraw this consent at any time from your account settings or by contacting support.
nnko uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit nnko.io.
The types of cookies nnko uses include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the nnko platform. For a full list of cookies used by nnko, contact the support team.
nnko implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While nnko takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your nnko account has been compromised, contact support immediately and change your password.
In the event of a data breach that affects your personal information, nnko will notify you promptly and take immediate steps to contain and investigate the incident.
nnko retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods nnko applies are:
Once the applicable retention period expires, nnko will securely delete or anonymise your personal data so that it can no longer be linked back to you.
As an nnko player, you have the following rights regarding your personal data. To exercise any of these rights, contact the nnko support team at [email protected].
Request a copy of all personal data nnko holds about you. We will provide this within 30 days of your request.
Ask nnko to correct any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where there is no legitimate reason for nnko to continue holding it.
Ask nnko to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to nnko processing your data for direct marketing purposes at any time, with immediate effect.
The nnko platform is strictly for adults aged 18 and over. nnko does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered an account on nnko, please contact the support team immediately so the account can be closed and any data deleted.
nnko uses age verification checks during registration and may request additional proof of age at any point. Any account found to belong to a minor will be closed immediately and all funds returned to the payment source.
Parents and guardians: If you share a device with a minor, please ensure your nnko account is protected with a strong password and that you log out after each session. Consider using parental control software to restrict access to gaming sites.
nnko may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.
The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of the nnko platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way nnko handles your personal data, please get in touch with the nnko data team:
nnko aims to respond to all data-related requests within 30 days. For complex requests, we may require additional time and will keep you informed of progress throughout the process.
This Privacy Policy was last reviewed and updated in January 2025. nnko recommends bookmarking this page and checking back whenever you have questions about your data.
Your Data Is Safe With Us
nnko is built on transparency and trust. Your personal data is protected, your payments are secure, and your privacy is respected — every single time you play.